We use cookies to improve your experience, analyze site usage, and personalize content. By continuing to browse our website, you consent to our use of cookies. Your privacy is important to us, and we handle your data securely. Our Cookie policy
At Estithmar Holding (we), your privacy is of utmost importance.
This Privacy Policy explains how we collect, use, and protect your personal data in compliance with Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016) and other applicable data privacy laws, including but not limited to the European Union’s General Data Protection Regulation (GDPR) and other regional or international data protection regulations where we operate.
We may collect information such as your name, email address, contact details, IP address, and browsing behavior to provide and improve our services, personalize content, and fulfill legal and regulatory requirements.
Your data is processed based on consent, contractual necessity, legal obligations, or legitimate interests, and we implement robust security measures to safeguard it.
Depending on the applicable laws, you may have rights such as accessing, correcting, deleting, or objecting to the processing of your data, as well as withdrawing consent where applicable.
We do not share your information with third parties unless required by law or with your explicit permission, and we retain data only as long as necessary to fulfill the purposes outlined in this policy.
Updates to this Privacy Policy will be communicated via our website or other appropriate channels.
For more information or to exercise your rights, contact us at info@estithmarholding.com.
The purpose of the Whistleblowing Policy is to:
|
All stakeholders are eligible to raise a concern. These stakeholders might include company personnel (active and separated), suppliers, subcontractors, and clients, among others.
Through multiple channels, including:
No, because not all the issues/concerns raised are qualified for whistleblowing.
The issues/concerns, which are qualified to be raised through the whistleblowing channel are identified under Scope Section in Whistleblowing Policy.
Alternatively, all general concerns/grievances should be raised using Estithmar Escalation channels to draw attention to ‘Unresolved Issues’, falling under HR, compliance and legal etc.
Anhy evidence should be specified, timely, and credible. Whistle-blowers are permitted to submit “appropriate” documents that are “reasonably necessary” to support the basis for whistleblowing.
There should be some sort of supporting documents/evidence such as emails, pictures, videos, audios, WhatsApp, and SMS etc. However, the verbal evidence as well as hearsay or rumors, etc., can’t be substantiated, which may lead to dropping the complaint without further invstigation.
The evidence/information may be submitted electronically via the following email address: letstalk@estithmarholding.com
Escalation channels to draw attention to ‘Unresolved Issues’, falling under HR, compliance and legal etc.
Yes, you can, by sending your complaint from a public domain email address or an email you may wish to create for reporting an incident of fraud or misconduct.
In most cases, whistle-blowers should report fraud or misconduct to the company as soon as possible. There are a few reasons for this:
The Group Senior Risk and Internal Audit Manager shall evaluate all incoming complaints.
Specific, credible, and timely complaints shall be investigated and analyzed if they are admissible.
The whistle-blower may be contacted for further information if needed. A preliminary assessment is carried out to evaluate whether the concerns/complaints raised by the whistle-blower are admissible or not. If admissible, then a thorough investigation will be carried out by an investigation committee formed by Internal Audit, HR and Legal, who will recommend necessary action, (legal or disciplinary) considering those investigations (if required).
The whistle-blower should not expect to receive updates from the company regarding his/her submission. As a matter of policy, the company conducts its investigations on a confidential basis. The purpose of this is to:
The employee shall report his complaint through grievance process as per EH-SOP-GHR-4001 PPP
The grievance process is in place to give all employees the opportunity to have their voice heard in case where a complaint/grievance arises related to the employment at PIH Group of Companies.
All emails shall be sent to letstalk@estithmarholding.com, this email will only be accessed exclusively by the Audit Committee through the Secretary of the Board of Directors and the Company’s Group Senior Risk and Internal Audit Manager.
|
